Project Description
Union Trust Bank's digital transformation journey is a strategic initiative to modernize banking infrastructure, improve operational efficiency, and enhance customer experience through the deployment of advanced digital platforms and IT systems. UTB is indigenous and known across the industry with strong client loyalty. The bank has operated for over 28 years with 16 branches across the country and has shown resilience through all economic shocks. Digital Financial Services are at the center of the bank's remodelling agenda, driven by advanced technology and innovation. The bank is well-resourced and focusing on talent alignment to optimize digitization. Partnerships include Western Union, MoneyGram, and Ria, with extended deployment of solutions from SWIFT and the recent National Switch system. The transformation aims to return the business to a sustained profit position by 2024.
Project Details
Estimated Value
$5.0M